• Rates include 7% VAT and may change without notice.

• Seasonal adjustments apply.

• Rates apply per room per night based on room type

• Payment accepted via Bank Transfer, Internet Banking, PromptPay, Credit/Debit Cards (3% surcharge applies for monthly payments).

• All Guests: THB 1,000 deposit (THB 200 per key card + THB 800 per gate remote).

• Monthly Guests: A Security Deposit Of:

  • THB 5,000 for 1-bedroom units

  • THB 10,000 for 2-bedroom units

  • For stays over 6 months, deposit = 1 month’s rent

• Deposit refunded at check-out if no damage. Tenants responsible for damage exceeding deposit.

• Children under 12 stay free if no extra bed is needed.

• Extra bed: THB 400/night or THB 3,000/month.

• A complimentary baby cot is available upon request for newborns to 2 years old, subject to availability.

• Extra set: THB 300 per set.

• Daily Rate (1-6 nights)

✅ VAT, electricity, water, daily cleaning, towel change, linen change every 3 days
❌ Telephone charges
💳 Full payment upon booking

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• Weekly Rate (7-27 nights)

✅ VAT, electricity, water, weekly cleaning & linen change, towel change every 3 days
❌ Telephone charges
💳 Full payment upon booking

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• Monthly Rate (28 nights+)

✅ VAT, towel change every 5 days, cleaning & linen change twice per month
❌ Electricity (THB 8/unit), Water (THB 30/unit, min THB 200/month for 1-bedroom units and THB 300/month for 2-bedroom units), Telephone charges
💳 50% deposit at booking, balance on arrival

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• Tenants to sign a Lease Agreement at check-in.

• End-of-stay cleaning fee: THB 1,500 (1-bedroom) / THB 2,200 (2-bedroom), if the unit is not returned in clean condition.

• Final utility fees pay in cash upon check-out.

• The security deposit, minus any applicable deductions for damages, outstanding utility bills, or cleaning fees, will be refunded upon check-out.

• Long-Stay Discount Offer for a stay of 3 months or longer (applied to the final month’s rent)

Monthly Bookings

• Free cancellation if cancelled 30 days or more before arrival (by 11:59 PM Thailand time).

• 50% cancellation fee if cancelled 14-30 days before arrival (by 11:59 PM Thailand time).

• No refund for cancellations made less than 14 days before arrival (including no-shows).

• No refund for early check-out or shortened stay.

Daily & Weekly Bookings

• Free cancellation if cancelled 7 days or more before arrival (by 11:59 PM Thailand time).

• 1-night charge for cancellations made less than 7 days before arrival.

• 100% charge for cancellations made less than 3 days before arrival (including no-shows).

• No refund for early check-out or shortened stay.

Refunds (less applicable bank charges) will be processed within 30-45 days, with a handling fee of up to 5%.

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Changes and Cancellations by Nivas Chiangmai

In the unlikely event of a change or cancellation to your confirmed booking, we will notify you promptly.

• We will aim to offer comparable or better alternative accommodation.

• If no suitable alternative is found, we will refund your deposit in full.

• Our liability is strictly limited to the booking confirmation amount.

• Check-in: 3:00 PM | Check-out: 11:00 AM

• Late check-out subject to availability.

• Nivas Chiangmai does not offer 24-hour reception. Please inform us of your expected arrival time.

• Office Hours: 8:00 AM - 5:00 PM

• Key collection assistance for late arrivals

• No pets

• No smoking inside the building, including all rooms and public areas

• Smoking is allowed only in designated outdoor areas